Terms of Service

Last updated: 18 September 2026.

1. Who we are

Vault ("we") operates from 4087 Richmond Avenue, Staten Island, New York 10312, United States. You can reach us at support@guarder.io.

2. The service

Vault monitors the networks, machines and websites you connect to it and, where you enable it, performs the automatic repairs described in the product. Access is granted by us after a request; we may decline a request without giving a reason.

3. Your account

You are responsible for the accuracy of what you submit, for keeping access to your sign-in email secure, and for the people you invite to your account. You must only connect networks and systems you own or are authorised to manage.

4. Trial and payment

New accounts start with a free trial of 90 days. Nothing is charged unless you choose a paid plan. Paid plans renew as described at checkout and can be cancelled at any time; service stops at the end of the period paid for.

5. Data

We store the data the sensor reports so the product can work, for as long as your account exists or as your retention settings require. On request we delete your data, and on request we give you an export first. Details of what is collected are in the product's help pages.

6. Acceptable use

You will not use Vault to monitor or act on systems without authorisation, to attack third parties, or in breach of applicable law.

7. Availability and liability

Vault is provided as is. We aim for high availability but do not guarantee it, and Vault is a monitoring aid, not a substitute for your own security practice. To the extent permitted by law our liability is limited to the amount you paid us in the twelve months before the claim.

8. Changes and termination

We may update these terms; material changes are announced in the product or by email. Either side may end the agreement at any time; sections 5 and 7 survive.

9. Law

These terms are governed by the laws of the State of New York, United States.